Privacy Policy — www.55bmw Casino

www.55bmw is committed to protecting the privacy and personal data of all users who interact with our Platform. This Policy applies to all personal information collected from players, prospective players, and visitors to the www.55bmw website, regardless of the device or method used to access the Platform.

This Policy covers data collected directly from you, data collected automatically through your use of the Platform, and data received from third parties in connection with your account. It does not apply to third-party websites or services that may be linked from the Platform — those are governed by their own privacy policies.

www.55bmw acts as the Personal Information Controller (as defined under RA 10173) with respect to the personal data described in this Policy. Where we engage third-party service providers to process data on our behalf, those parties act as Personal Information Processors and are bound by data processing agreements consistent with Philippine data privacy law.

www.55bmw collects the following categories of personal data:

Identity & Contact Data

• Full legal name as it appears on a valid Philippine government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and Philippine mobile number
• Government-issued ID type and number (for KYC verification)

Financial Data

• GCash or PayMaya account details (mobile number only; we do not store PINs or passwords)
• Bank account details for withdrawal processing (BPI, BDO, Metrobank, UnionBank, and other supported Philippine banks)
• Debit card details (card number, expiry — stored in tokenised form only)
• Transaction history, deposit and withdrawal records

Gaming & Behavioural Data

• Game history, bet amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

Technical Data

• IP address, device type, operating system, and browser type
• Login timestamps and session activity logs
• Cookie identifiers and similar tracking data (see Section 7)

Communications Data

• Records of live chat, email, and support ticket interactions with www.55bmw
• Survey responses and feedback submissions

www.55bmw collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from risk management partners; payment confirmation data from GCash, PayMaya, and banking partners.
• Publicly available sources: Where permitted by law, we may supplement your data with information from publicly available Philippine government databases for identity verification purposes.

www.55bmw uses your personal data for the following purposes:

www.55bmw will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise required by applicable law.

Under the Data Privacy Act of 2012, www.55bmw processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to upon registration — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulatory requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC data privacy requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

www.55bmw does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and risk management partners: Services that help www.55bmw detect and prevent fraudulent activity on the Platform.
• IT and platform infrastructure providers: Cloud hosting, database, and security service providers who process data on our behalf under binding data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal compliance or dispute resolution, subject to professional confidentiality obligations.

All third-party processors engaged by www.55bmw are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with our documented instructions.

www.55bmw uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function — including session management, login authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings and game history) to personalise your experience on www.55bmw.
• Analytics cookies: Collect aggregated, anonymised data about how users interact with the Platform, helping us identify areas for improvement. Used with your consent.
• Marketing cookies: Used to deliver relevant promotional content about www.55bmw games and offers. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the www.55bmw Platform. Consent for non-essential cookies can be withdrawn at any time through the cookie preference centre accessible on the Platform.

www.55bmw retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR regulatory requirements and AMLA obligations.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act.
• Gaming and behavioural data: Retained for the duration of your account and up to three (3) years following account closure for responsible gaming monitoring and dispute resolution purposes.
• Communications data: Support records retained for up to three (3) years from the date of the interaction.
• Technical and log data: Retained for up to twelve (12) months for security and fraud prevention purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with www.55bmw's data disposal procedures.

www.55bmw implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the www.55bmw Platform.
• Encryption of sensitive data at rest, including financial credentials stored in tokenised form.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for account access and administrative systems.
• 24/7 security monitoring and automated threat detection systems.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, www.55bmw will notify the National Privacy Commission and affected data subjects in accordance with the timelines prescribed under RA 10173 and NPC Circular 16-03.

While www.55bmw takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your www.55bmw account credentials.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by www.55bmw:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data www.55bmw holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update certain account details directly through your www.55bmw account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer (see Section 14). We will respond to all verified requests within fifteen (15) business days, as required under Philippine data privacy regulations. We may request proof of identity before processing your request.

The www.55bmw Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The minimum gambling age in the Philippines is 21 years, and www.55bmw enforces this requirement through mandatory age verification during account registration.

If www.55bmw becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and refund any deposits in accordance with our account closure procedures.

If you are a parent or guardian and believe that a minor has registered an account on www.55bmw, please contact our support team immediately at [email protected].

The www.55bmw Platform may contain references to third-party services, such as payment providers. www.55bmw is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform.

www.55bmw reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the www.55bmw Platform following the posting of any changes constitutes your acceptance of the revised Policy.

www.55bmw has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:

• Data Protection Officer
• www.55bmw — Manila Operations Center
• Email: [email protected]
• Operating Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT+8 / Philippine Standard Time)

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by www.55bmw.